The Old Vicarage

"They help me live the life I want to and are very caring."

"It's as close as I can get to living in my own home now that I need care and support."

"The staff always treat me with respect. I sometimes feel like the lady of the manor."

"Thank you so much for managing such a wonderful home for mum to spend her last few years in. A better place could not be found anywhere."

"Thank you for your care and dedication and making my Dad's final months as pleasant and happy as possible."

"I thought the care and attention I received was excellent, especially the kind staff."

"Thank you for all the care and love you have given to my mother during her stay with you. Thank you all for all the support you have given me. Your love and compassion shines through."

"This isn't me being here with people looking after me, I'm here living with my friends."

"It's a happy, happy place."

"Ask for anything, they'll do it, you only have to ask."

"We are spoilt!"

“I have a very pleasant room. The view from my window would be hard to equal by many residential homes I am sure. The size of the room is very suitable for me to keep all my own bits and pieces plus the furnishings supplied by the management.”

“The standard and availability of care is excellent. I could not want anything better. I am so pleased that with help from your staff I am still able to keep walking.”

“Food is of good quality, plentiful and varied. No doubt it is difficult to produce meals for so many with varied appetites.”

“My mother has been with you at The Old Vicarage for nearly four years now and hopefully will celebrate her 101st birthday with you. I brought her to you straight from hospital and from the day she arrived she was made to feel welcome and we, the family, were amazed how she settled in so quickly. This was entirely due to the care and kindness given to her by the staff.”

“It is good for us to know that she is regularly checked on during the night and that someone is always there to call on when she needs help. Mum continues to tell me often how caring staff are, and also how she enjoys their company, the joking and the attention. The carers are very willing to accompany her on walks round the garden and down the road, as well as spend time with her having a chat. They are always friendly, pleasant, helpful and determined to make sure mum is happy.”

“ I feel the home is an ideal size, not too large and not too small, a friendly place for the residents to call their home”

“We want to write and say how satisfied we are with the care that mother is receiving from you and your staff. There is no doubt that she settled in very quickly and is much more contented and less frustrated than before. This reflects the care, attention and good company that she enjoys in the warm comfortable and relaxing surroundings of The Old Vicarage. She also appreciates the well-kept and interestingly planted garden and loves to sit outside when it is sunny. The garden is indeed a welcome bonus”

“We are delighted with the standard of care she has received. The management and staff have invariably been welcoming, friendly and willing to discuss her general well-being and particular needs.”

“I also appreciate the efforts made to provide mental stimulation with occasional quizzes and visits from the reminiscence lady. The Friday exercise sessions must be beneficial.”

“I have no hesitation in recommending The Old Vicarage to anyone considering a need for residential care.”
 
Rodney House

‘how can I begin to thank you for organising all the wonderful care and attention that my mum received during her final days at Rodney House’

The decision to move …. To a care home was not an easy one to make but your care kindness and support helped us through this difficult time

We were always made welcome and nothing was too much trouble. Someone was always there to answer any questions

I appreciate everything and also meeting such lovely people who I shall remember in many years to come

She has settled in very well and like with you, the staff are very kind, caring and helpful

Thank you for the lovely birthday party you put on.  It was much appreciated and we were all very impressed

Thank you for all the kindness and care you have given mum particularly during her last few weeks.  Your kindness will always be remembered.

There are not enough words for me to express ho thankful I am to all of you who cared for mum

Thank you for all the care and kindness shown to our aunt whilst she was with you

Thank you all for the considerate care you gave ……  Her passing, although sad, was in itself a blessing – she died in her own bed and with great dignity

Thank you for all the loving care you have given over the past years

The Cedars

'You couldnt have found me a better place'.  That from Dad says it all!

The family would like to say again how well the staff at the Cedars looked after .......... during her stay.  We will have no hesitation in recommending them to anyone who asks for our opinion.

Thought you would like to know that a resident's family looked at about 6 residential homes and said that the Cedars was outstanding, so well done you!!

You must be sick to death of me saying thank you but I am so grateful for all the loving care you gave to mother whilst she was with you..............the kindness was exemplified by you coming to the
funeral.........particularly as you let me be there at the end and your support then was much needed.

'Time and again your professionalism and attitude inspired confidence'

She relayed to me on many occasions how happy she was with all the staff and how well she was looked after.  On all visits I made to the Cedars I found everyone most helpful and obliging in every way that the effort your carers made not only to my mother but to all the residents..........and it was obviously evident that each and every one of them cared very much for the people they looked after

© Copyright 2014 Western Super-Care Group LtdWeb Designers Toolkit Websites